ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
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The Metabolomics Core Facility within the Biochemistry Department was established in 2017 by Dr. Hamid Baniasadi. The Core is an analytic facility that uses mass spectrometry techniques for measuring small molecules (metabolites) in biological samples such as cell line, tissue and body fluids. The Metabolomics Core at Biochemistry offers the following services:
For details, please visit our website: https://www.utsouthwestern.edu/research/core-facilities/metabolomics/services/
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Customers are invited to view the metabolomics service offerings for an idea of costs and details of service but exact pricing will be determined after consultation with Dr. Baniasadi.
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Hamid Baniasadi, Ph.D |
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Core Director |
L4.256B |
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Hours |
Location |
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5323 Harry Hines Boulevard Room L4.308 Dallas, TX 75390-9038 |
| Name | Role | Phone | Location | |
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| Hamid Baniasadi, Ph.D |
Core Director
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214-648-6927
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Hamid.Baniasadi@Utsouthwestern.edu
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L4.256B
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| Service list |
| ► Services (4) | |||
| Name | Description | Price | |
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| Absolute quantitation of a single metabolite (LC-MS/MS analysis,Triple Quad 6500+, Sciex) | Inquire | ||
| Designated Super Users |
Superior level of experience training required to process everything on their own. Prices are based on per hour.
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Inquire | |
| Small molecule analysis for exact mass determination (LC-MS analysis) |
We offer exact mass measurement with <5-10 ppm mass accuracy, data processing and generation of the report. |
Inquire | |
| Targeted Metabolomics (detect up to 207 polar metabolites, relative quantification), (LC-MS/MS analysis,Triple Quad 6500+, Sciex) |
For details, please visit our website: https://www.utsouthwestern.edu/research/core-facilities/metabolomics/services/targeted.html |
Inquire | |