Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The UT Southwestern Neurosciences Biorepository collects and stores samples for research purposes from both adult and pediatric patients with neurologic conditions or healthy controls. This biorepository procures whole blood, serum, plasma, DNA, RNA, PBMCs, cerebrospinal fluid, urine, stool, and tissue samples. We not only collect and process the samples, but we also store the samples to aid in the collaborative efforts between research entities.
Benjamin Greenberg, M.D. | Director
Benjamin.Greenberg@utsouthwestern.edu
214-645-0555
Nancy Monson, M.D. | Co-Director
Nancy.Monson@utsouthwestern.edu
| Hours | Location |
|
Monday to Friday: 8am-5pm |
5323 Harry Hines Blvd. |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Benjamin Greenberg, M.D. |
Director
|
214-645-0555
|
Benjamin.Greenberg@utsouthwestern.edu
|
|
| Nancy Monson, M.D. |
Co-Director
|
214-648-3740
|
Nancy.Monson@utsouthwestern.edu
|
NL9.110
|
