ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, June 19th, 2026. We will resume regular U.S. support hours on Monday, June 22nd, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

UTSW Sanger Sequencing Core

Overview of Services

The McDermott Center NGS Core is a state-of-the-art sequencing facility that performs Next Generation Sequencing coupled to bioinformatic analysis.

The ilab submission portal is for University of Texas System customers.  Customers internal to UTSW please use NGS Submission

Leadership

Director: Dr. Ralf Kittler  ralf.kittler@utsouthwestern.edu  Manager: Vanessa Maddox vanessa.schmid@utsouthwestern.edu

Location and hours of operation

Hours Location

7:30-4:30 M-F

NA2.500

Links and Resources

 For UTSW on campus submissions: NGS Submission

Contacts

Name Role Phone Email Location
Vanessa Maddox
Manager
 
214-648-5101
 
Vanessa.Schmid@UTSouthwestern.edu
 
NA2.138A
 

Service list


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Sequencing (4)